Appliance Repair & HVAC Service You Can Trust
BBB-accredited, fully licensed technicians with 23+ years of experience. We repair refrigerators, washers, dryers, ovens, dishwashers, AC and commercial equipment across the Sacramento area and the Bay Area.
Free Diagnostic With Repair
$75 diagnostic fee for the first appliance. Waived when you approve that appliance’s repair.
See pricing & full terms- Same-day & next-day visits often available
- Upfront price before any work
- Parts & labor warranty — terms vary
A+ RatedBBB Accredited BusinessVerify on BBB ↗
What needs fixing?
Pick your appliance — or book online 24/7.
THE ZR MASTER REPUTATION
Real reviews. Across the web.
One company. Two service regions. A combined look at reviews for our Sacramento and Bay Area profiles.
Current-location profiles · Checked November 1, 2026 · Source breakdown below
See the sources & how we count
This summary covers the sources displayed above, rather than every review platform. The rating is a review-count-weighted average of those published platform scores, rounded to one decimal. All ratings in each included source total are used, including lower ratings. Counts are published review entries, not unique customers.
| Profile | Score / 5 | Published | Counted |
|---|---|---|---|
| Google · Sacramento Area | 4.9 | 266 | 266 |
| Google · Bay Area | 5 | 23 | 23 |
| Housecall Pro | 4.6 | 21 | 21 |
| Better Business Bureau | 4.88 | 67 | 67 |
| Angi / HomeAdvisor | 5 | 20 | 15 |
- Housecall Pro: Full native review count and score, including lower ratings. The testimonial widget is a selected collection.
- Better Business Bureau: Customer-review score, not the BBB letter grade. The corporate profile covers both locations and is counted once.
- Angi / HomeAdvisor: One shared dataset. Five entries explicitly labelled Google Review are already represented in Google and are excluded here. The remaining 15 are all rated 5/5.
Historical closed or out-of-region profiles and sources whose current totals could not be verified are outside this snapshot. Angi and HomeAdvisor are counted as one dataset; the five identified Google imports are excluded from its contribution. Customers may independently review us on more than one platform.
Clear pricing. Your choice.
Free Diagnostic With Repair
Our $75 service call and diagnostic fee is waived when you approve the repair for that appliance. You pay for the repair labor and parts.
One Visit. Multiple Appliances.
Have more than one appliance that needs attention? Save on additional diagnostics during the same visit at the same address.
| Appliance | Fee |
|---|---|
| First appliance | $75 |
| Second appliance | $49 |
| Third appliance | $39 |
| Fourth and each subsequent appliance | $29 |
Approving one repair does not waive diagnostic fees for the other appliances. If you decline a repair, that appliance’s diagnostic fee still applies.
Example: We diagnose two appliances and you approve only the first repair. The first diagnostic fee is waived; the second appliance’s $49 diagnostic fee still applies.
Preventive Appliance Inspections
Your appliance doesn’t have to break down before it deserves attention. A preventive inspection helps identify maintenance needs while it’s still working normally.
Approving maintenance for one appliance does not waive inspection fees for the others.
Inspection or diagnosis? Preventive inspections are for appliances operating normally with no reported problems. A malfunction or specific complaint requires diagnosis at the diagnostic rates listed here.
Fault found during a preventive inspection?
The $20 inspection fee is replaced by the applicable diagnostic fee for that appliance in the table above. The two fees are never added together. For the first appliance, diagnosis costs $75 total, not $95.
If you approve the repair for that appliance, we waive its diagnostic fee. There is no separate $20 inspection charge; you pay for repair labor and parts.
Don’t forget your dryer vent. Lint buildup can restrict airflow and increase fire risk. Regular dryer-vent cleaning is an important part of appliance care.
Services
Expert Repair for Every Appliance in Your Home
From everyday kitchen and laundry appliances to built-in luxury units, AC systems and commercial equipment.
Refrigerator Repair
Fridge not cooling, leaking, icing up or making noise? We diagnose and repair all refrigerator types — French…
Learn moreFreezer Repair
Upright, chest and built-in freezer repair — not freezing, frosting up, running constantly or tripping the…
Learn moreIce Maker Repair
Ice maker not making ice, making small or hollow cubes, or leaking? We repair built-in fridge ice makers and…
Learn moreWashing Machine Repair
Front-load and top-load washer repair: not draining, not spinning, leaking, shaking or showing error codes.
Learn moreDryer Repair
Gas and electric dryer repair: no heat, not tumbling, taking too long to dry, squealing or shutting off.
Learn moreDishwasher Repair
Dishwasher not draining, not cleaning, leaking or not drying? We repair built-in, drawer and panel-ready…
Learn moreOven Repair
Gas and electric oven repair, including wall ovens and double ovens: not heating, uneven temperature, door…
Learn moreRange & Stove Repair
Gas and electric range and stove repair — burners not lighting, constant clicking, elements not heating.
Learn moreCooktop Repair
Gas, electric, glass-top and induction cooktop repair.
Learn moreMicrowave Repair
Over-the-range and built-in microwave repair: not heating, sparking, turntable or door problems.
Learn moreWine Cooler Repair
Wine cooler and beverage center repair — not cooling, temperature swings, fan noise.
Learn moreGarbage Disposal Repair
Garbage disposal jammed, humming, leaking or not turning on — repair and replacement.
Learn moreCommon problems
What’s Wrong With Your Appliance?
How urgent it is, what you can check yourself, and when to call.
Fridge not cooling
Food spoils within hours. Check the temperature setting and condenser coils.
Gas smell from stove or oven
Leave immediately. From a safe distance outside, call 911, then PG&E at 1-800-743-5000. Do not use phones, switches, flames or vehicles near the suspected leak.
Dryer smells like burning
Often lint in the vent or a failing heater — a fire risk.
Washer leaking or not draining
Clean the drain filter and check the hose before the next load.
Dishwasher not draining
Clean the filter and run the disposal. Usually can wait a day.
AC blowing warm air
Replace the filter and check the breaker. Hot days fill up fast.
Oven not heating
Bake element, igniter or temperature sensor are the usual causes.
Ice maker not making ice
Check the water filter and that the freezer is at 0–5°F.
Luxury & built-in specialists
Sub-Zero, Wolf, Thermador, Viking — serviced right.
Premium built-in appliances need technicians who know them. We repair high-end refrigeration, ranges, wall ovens, dishwashers and wine storage with the care these appliances deserve.
Schedule luxury appliance service24/7Homes & businesses
Residential & Commercial Appliance Brands
Family-owned appliance repair for home kitchens, laundry rooms and commercial equipment.
Home & Built-In Appliances
Kitchen and laundry appliances, premium built-ins and specialty refrigeration.
See 47 more brands
Commercial Kitchen & Laundry Equipment
Cooking, refrigeration, ice machines, dishwashing, food preparation, commercial laundry and beverage equipment.
See 32 more brands
Don’t see your brand? Tell us the brand, model and symptoms so we can confirm service options and parts availability for your equipment.
Why ZR MASTER
A Local Team That Fixes It Right the First Time
ZR MASTER Appliance Repair LLC is a BBB-accredited and fully licensed service dedicated to keeping your home appliances running smoothly. We specialize in expert repairs for refrigerators, washers, dryers, ovens, dishwashers and more, using genuine parts and proven techniques. With more than 23 years of experience, our certified technicians deliver fast, reliable solutions.
Flexible scheduling
Morning and afternoon windows, easy online booking.
Upfront pricing
You approve the price before we begin. No surprise fees.
Stocked vehicles
Common parts on board, so most repairs are done in one visit.
Work you can trust
Parts & labor warranty — terms vary. Genuine parts.
How it works
- Book online or callTell us the appliance, brand and problem.
- We diagnoseA licensed technician finds the cause and quotes the price.
- We repair & testFixed with genuine parts and tested before we leave.
Customer feedback
Hear from Our Customers
Selected testimonials below. Explore the linked review sources for their published feedback.
High-end brands
Popular brands
Locations
Serving Sacramento & the Bay Area
Sacramento Area
ZR Master Appliance Repair LLC4.9 (266 Google reviews)
- 4146 Madison Ave, Unit 47, North Highlands, CA 95660
- Open 24 hours
- 916 398 5219
Bay Area
ZR Master Appliance Repair & HVAC5.0 (23 Google reviews)
- 505 Central Avenue, Unit E, Mountain View, CA 94043
- Open 24 hours
- (650) 943-3696
Repair or replace?
How Long Appliances Last
| Appliance | Typical lifespan | Our usual advice |
|---|---|---|
| Refrigerator | 10–15 years | Repair if under ~10 years and repair < 50% of new |
| Built-in refrigerator (Sub-Zero etc.) | 20+ years | Almost always worth repairing |
| Washer | 10–13 years | Repair pumps, belts, lids; replace if drum/bearings on an old unit |
| Dryer | 10–13 years | Most dryer repairs are worth it |
| Dishwasher | 9–12 years | Repair if under ~7 years |
| Range / oven | 13–15 years | Repair — elements, igniters and sensors are affordable |
| Microwave (over-the-range) | ~9 years | Repair if the unit is newer or built-in |
| Central AC | 12–15 years | Repair if under ~10 years |
General guidance. The technician gives you an exact quote so you can decide with real numbers.
Quick answers
- Phone
- 916 398 5219
- Warranty
- Parts & labor warranty — terms vary
- Rating
- 4.9★ from 392 combined reviews across platforms
- Locations
- North Highlands (Open 24 hours) · Mountain View (Open 24 hours)
- Service area
- Greater Sacramento & the Peninsula / South Bay — 42 cities
- Brands
- All major brands incl. Sub-Zero, Wolf, Thermador, Viking, Miele — see all
- License
- A50401
Resources
Appliance Tips & Guides
Error Code Library
See a code on your washer, dryer, fridge, oven or dishwasher? Look it up — what it means, likely causes and what you can safely check.